Terms of service
Valid from November 1, 2026
In plain words
Concobro is a subscription service for businesses. Prices are in pesos with IVA included, and we email you 30 days before changing them. You can cancel any time and take your data with you. Our liability for damages is capped at what you paid us in the last 12 months, and at least three months of your plan.
This is a courtesy translation. The Spanish version, Términos y condiciones, is the one that governs.
1. Who we are and what these terms cover
Concobro is a service of Andrei Komarov, CUIT 27-19156435-4, at Tte. Benjamin Matienzo 2652. You can write to us at contacto@concobro.com.
These terms govern your use of Concobro: the app for your computer, your account and this site. By creating an account, you accept them on behalf of your business. Concobro is a service for businesses. If the law treats you as a consumer, you also keep your rights under Law 24.240, which these terms do not limit.
2. The service
Concobro is a point-of-sale system for businesses with a physical store. It lets you sell, take payments, invoice and track stock, depending on the modules you subscribe to.
The app stores every sale on your computer and syncs it when there is a connection, so you can keep selling without internet. Some features need a connection: card and QR payments on the terminal, Mercado Pago payments and issuing ARCA invoices, which also depends on ARCA’s service being available.
Card and QR payments are processed by Clover (Fiserv) or Mercado Pago under the contract you have with them. Concobro is not a party to that contract and plays no part in settling the money, the fees or chargebacks.
To invoice through ARCA you need your own digital certificate and point of sale. You are responsible for your tax details and for what you invoice.
3. Your account and the free trial
You can try Concobro free for 30 days, without entering a card. To keep using it after the trial, you need to add a payment method.
You decide who on your team uses Concobro and with which permissions. You are responsible for what the people you give access to do, so keep passwords and PINs safe.
4. Permitted use
Concobro is software we license to you, not sell: you may not copy, modify or resell it, or use it to build a competing product. We may suspend an account used to commit a crime or to attack the service, and we email you when we do.
5. Prices and billing
Prices are in Argentine pesos, with IVA included. We tell you the price, with the date it takes effect, before you add a payment method. We charge the subscription through Mercado Pago and issue the matching electronic invoice for each charge.
We email you at least 30 days before changing a price. If you do not agree with the new price, you can cancel before it takes effect.
6. Non-payment and suspension
If a charge fails, we email you and Mercado Pago tries again. If the debt remains 15 days after that email, we may suspend your account, and we email you before we do. While it is suspended, your devices stop syncing and you cannot use the online features. Suspension does not delete your data, and we lift it once the payment is settled. If the debt remains for 90 days, we may close the account, and section 8 applies.
7. Cancellation and withdrawal
There is no minimum term. You can cancel the service at any time, with the BOTÓN DE BAJA DE SERVICIO link or by writing to contacto@concobro.com.
If you signed up remotely, you can also withdraw your acceptance within 10 calendar days of the start of your paid subscription, at no cost or liability, with the BOTÓN DE ARREPENTIMIENTO link. Article 34 of Law 24.240 and article 1110 of the Civil and Commercial Code provide for this.
Both links are at the foot of every page on the site, and neither asks you to register or take any other step. When you send the request we show you the code that identifies it, as Disposición 954/2025 requires, and within 24 hours we answer to your account’s contact details.
8. Your data and taking it with you
The data you enter into Concobro belongs to your business. You can ask us for a copy at contacto@concobro.com while your account is active and for 90 days after it ends, whether you cancel or we close it for non-payment, and we send it in a common format. After that we delete it, except what the law requires us to keep.
The personal data you enter, such as your customers’ and your team’s, is yours and you are its controller under the law. We process it on your behalf and only to provide the service (article 25 of Law 25.326).
The Privacy policy explains how we handle personal data.
9. Liability
We do what is reasonable to keep Concobro running continuously, but we do not guarantee that it is available without interruptions or free of errors. We are not liable for failures of your connection, your computer, the payment terminal, Mercado Pago, Clover (Fiserv) or ARCA.
Except for intent or reckless disregard (dolo under Argentine law), ours or of the people we answer for, our liability for damages is limited to the greater of these amounts: what you paid us in the 12 months before the event or the value of three months of the plan you use. It does not cover lost profits or indirect damages. If the law treats you as a consumer, this section does not limit your rights.
10. Changes to these terms
If we change these terms, we publish the new version on this page, with the date it takes effect, and email you at least 30 days before it does. If you do not agree, you can cancel before that date.
11. Language and governing law
These terms are governed by the laws of the Argentine Republic. If a translation says something different, the Spanish version prevails.